Microsoft Dynamics 365 enables seamless and efficient app navigation with easy integration of Outlook, Power BI, and SharePoint. It combines CRM and ERP capabilities; hence, organizations can effortlessly streamline the way they communicate both internally and with customers. New applications such as D365 Sales and AI-powered Viva Sales enable salespeople to build strong relationships with their customers and help automatically capture data in CRM from Outlook and Microsoft Teams, which saves time, respectively.